The first step to receiving services from Cascade Mental Health Care (CMHC) is to make a request for services. The request for services is made by calling or stopping by, and providing the receptionist with the needed information. Requests for adult services may be given over the phone at (360) 748-6696. For child or adolescent services, call (360) 330-9044.
The receptionist will ask for some basic information such as: reason for requesting services; Medicaid and/or medical insurance information; referral source; income status; etc.
A face-to-face or telephone screening appointment is then scheduled. The information shared with our receptionist is provided to the screening clinician prior to the appointment. All information provided to the receptionist and the screener is strictly confidential and covered by the Health Insurance Portability and Accountability Act (HIPAA).